Social media for health care professionals – part 2

[subscribe2] In Social media for health professionals Part 1 we identified three important ways health care professionals can and should make use of social media. Proactive customer service – information on healthy lifestyle choices, health care provision Reactive customer service – answering problems and responding to online criticisms in an…

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Social media for health care professionals – part 1

In one study of health and social media respondents to the following question ‘How likely are you to trust health information posted online through social media by Doctors’ 60% of respondents answered in the affirmative. To the same question on other information sources respondents answered Hospital – 55% Nurse –…

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