Social media’s greatest value for most of us – Enhancing conventional marketing

There’s a lot of excitement about social media’s power to change the game in business marketing, to opening the playing field to all players, big and small. It’s only too easy, working in social media, to go down the evangelist route, selling Facebook, Google+, Twitter and other freely available platforms…

Continue reading

Bad social media – Quantas shoots itself down under

A good portion of my social media workshops focus on the idea of starting or participating in conversations with the market. The subject of conversation that a company starts should engage potential clients’ interest and garner important feedback for the company. Quantas airlines launched a twitter campaign shortly after an…

Continue reading

Conversations in social media – can you control them? should you control them?

On Twitter we can find discussions and comments relevant either directly or indirectly to our industry to which we can choose to contribute our own thoughts. In the absence of any interesting conversations we can even start our own by asking a question or making a bold statement that some…

Continue reading